Warranty
Congratulations on your purchase from SmartHaus. All our units and appliances are made to the highest quality standards. If looked after, you will enjoy many years of your new stunning SmartHaus Kitchen.
Please find the warranty information below as each brand will provide a different set of instructions, guidance and information.
If your appliance is not running as smooth as it should be, please get in touch with our team who will be happy to help.
View Warranty Information
Note: Appliance warranties must be registered by customers directly.
Warranty Instructions
Blaupunkt built-in kitchen appliances are designed for a long service life. Still, it's good to know that we give you a two-year manufacturer warranty on all Blaupunkt built-in kitchen appliances. You can also extend your warranty to five years for a small surcharge*. For all warranty services, you first need to register online. Discover our warranties at a glance now.
External Link: View the full Warranty terms and upgrade options directly on Blaupunkt website.
Warranty Instructions
Siemens provides a range of different warranties for their appliances. Depending on your appliance type, you may be entitled to a 2 or 5-year warranty. Please visit their website to register.
Warranty Instructions
NEFF produce quality home appliances that are built to last and which come with a two year manufacturer's warranty as standard to protect against manufacturing faults and defects that occur during this warranty period. To register your NEFF appliance for its two year manufacturer's warranty, please call the number below. Please be aware that this telephone number is managed by Domestic & General Services Limited who administer the warranty registration process on our behalf.
Warranty Instructions
Blanco provides a range of different warranties for their sinks taps. Please visit their website to contact their Aftersales Team
Warranty Instructions
Elica provide a range of different warranties for their extractors. Please visit their website to find out which one is applicable to you.
The Quooker comes with a standard two-year warranty. To register your Quooker you will need to know your serial number on your tank and the type of tap you have.
Quooker Not Working?
Serial / Model Numbers
You will find the serial number of your appliance either in the opening, side or rear of the item. Please make a note of this as some brands may require this information to activate your warranty. Select your brand below to find the location of serial number / rating plate.
Blaupunkt: You will need the (ZNr) and Production Number (FD). You will find such information on the appliance plate/label that looks like this.
Location
Dishwashers: The rating plate will be located at the top next to the control buttons
Ovens: The rating plate will be located on the right side of the oven.
Hobs: The rating plate will be located on the edge (under the worktop), or under the base.
Siemens/Neff: You will need the Product Number (ENR), Serial Number (ZNr) and Production Number (FD). You will find all the information on the plate/label which looks like this.
Location
Cooking
Extraction
Laundry
Dishwashing
Cooling
Coffee Machines
Always check your manual for ID locations.
Location
Taps: The model number / barcode will be on the box of the tap.
Sinks: The model number / barcode will be on the base of the sink bowl.
Elica: You will need the 12NC (Model Number) and F.NR Numbers. You will find such information on the appliance plate/label that looks like this.
Location
The model of every product is indicated on the rating plate. There is a 12-digit code on the plate which starts with “208” called 12NC. You normally have to remove the aluminum filter grille to access the rating label. In some models, however, the rating label is also duplicated in the product documentation.
Quooker: You will need the SN (Serial Number). You will find such information on the appliance plate/label that looks like this.
Location
The serial number is located on a sticker on the side of the Quooker tank, near the top. It should begin with the letters VC or CC depending on the type of tank. On older models it may be located at the back of the tank.
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