Accessibility Statement

This is an accessibility statement from SmartHaus Ltd.

Measures to support accessibility

The following measures have been applied on our website.

• Ensure our website is accessibility friendly by building it as close as possible to WCAG guidelines.
• Implement FlowBuddy Accessibility Widget.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Website is fully conformant with WCAG 2.1 level AA. Fully conformant means that the content fully conforms to the accessibility standard without any exceptions.

Feedback

We welcome your feedback on the accessibility of Website. Please let us know if you encounter accessibility barriers on Website:

• Phone: +441536 514800
• E-mail: sales@smarthaus.co.uk
• Visitor Address: The Old Print Works, 6 Canon Street, Kettering, Northants, NN16 8RE
• Postal Address: The Old Print Works, 6 Canon Street, Kettering, Northants, NN16 8RE
• Facebook: @SmartHaus
  Instagram: @smarthausuk
  Hauzz: @smarthausuk

We try to respond to feedback within 2 business days.

Compatibility with browsers and assistive technology

Website is designed to be compatible with the following assistive technologies:

• Chrome Browser
• Microsoft Edge Browser
• FireFox Browser

Technical specifications

Accessibility of Website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

• HTML
• WAI-ARIA
• CSS
• JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and alternatives

Despite our best efforts to ensure accessibility of Website , there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations for Website:

1. Website Portfolio Images: Image galleries (portfolio and inspiration) may not work using a keyboard. This is because the embedded galleries are provided by a 3rd party. We understand the frustration and are researching alternate methods to display galleries. Due to the extensive amount of images and the recreation of image galleries, we aim to resolve this within 2024/2025.

Assessment approach

SmartHaus assessed the accessibility of Website by the following approaches:

• Self-evaluation

Evaluation report

An evaluation report for Website is available here.

Formal complaints

We aim to respond to accessibility feedback within 5 business days, and to propose a solution within 30 business days, should you be dissatisfied with our response to you.

Formal approval of this accessibility statement

This Accessibility Statement is approved by:

SmartHaus
Sales Director
Director

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